Trust & Ethics Charter

1) Trust & Compliance by design Purpose-based consent; region+locale policy versioning; DPIA scaffolding; data minimisation & retention; auditability for every material action. 1) Accessibility as a default WCAG 2.2 AA baseline; automated checks in content and UI; alt-text enforcement; keyboard and screen-reader parity; contrast & font controls. 1) Developer & DevOps-centric API-first (OpenAPI 3.1), SDKs, contract tests, preview environments, semantic versioning, zero-downtime migrations, rollbacks, and SLOs. 1) Observability everywhere OpenTelemetry logs/metrics/traces; consistent correlation IDs; redaction of secrets/PII; dashboarding + alerting; auditable “why” trails. 1) Extensibility & Embedding Iframeless-first widgets; event APIs; theme system; connectors; safe sandboxing; CSP guidance. 1) Ethics & quality AI guardrails (explainability, citation where applicable, no dark patterns); experiment fairness; explicit noise controls for notifications.