Business Plan
1. Market & customers
- ICP: mid-market brands with e-commerce/partner programs; performance agencies; large affiliate publishers.
- Jobs-to-be-done: launch campaigns faster; ensure compliance; attribute fairly; scale content and experiments; reduce platform risk.
2. Product & packaging
- Core modules (self-host or managed): Campaign Mgmt, Link Tracking, AI Content & A/B, Compliance/Consent, Campaign Audit, Analytics Dashboard.
- Add-ons: Embedding SDK, Notifications & Alerts, Feature Requests, User Journey Tracking, Accessibility Toolkit, Theming/Dev tooling.
- Ecosystem: integration connectors (identity/SSO, CMS, CDPs, commerce, email), data exports, webhooks.
3. Monetisation
- Licensing tiers (self-hosted):
- Community (core, single tenant, limited support)
- Standard (multi-tenant, consent & audit, SDK, email support)
- Enterprise (SLA, SSO/SCIM, advanced compliance, support plans)
- Managed cloud (optional): usage-based events + seats + add-ons.
- Professional services: onboarding, migration, audits, custom connectors.
- Marketplace: certified themes, connectors, and playbooks.
4. Go-to-market
- Bottom-up adoption via developer docs, quickstarts, and a strong OSS-adjacent posture for core modules.
- Top-down via partner ecosystems (agencies, SI, commerce platforms) and compliance audits as Trojan horse.
- Content & trust marketing: publish compliance playbooks, accessibility case studies, and experiment ethics.
5. Differentiation & moat
- Evidence-driven trust (consent ledger + campaign audit) across the entire lifecycle.
- Deep i18n & accessibility baked into modules and SDKs.
- Zero-downtime rolling upgrades + observability, reducing total cost of ownership.
6. Roadmap highlights
- Foundational (done/planned): modules 01–18.
- Growth & analytics: Analytics Dashboard, Journey Tracking, Alerts/Thresholds.
- Ecosystem: Embedding SDK, connectors, theme marketplace.
- Governance: Developer checklist, support ecosystem visualisation, compliance retrofit.
7. KPIs
- Time-to-publish campaign; % experiments with accessibility sign-off; DSR SLA compliance; attributable revenue lift; incident MTTR; upgrade success rate; partner NPS